Refund policy

Because every Cholita Fresa piece is made to order just for you, we're not able to accept returns or exchanges for reasons like ordering the wrong size or changing your mind — please check our size chart carefully before ordering.

That said, we've got you covered if something goes wrong on our end:
- Defective or damaged items: contact us within 14 days of delivery with a photo, and we'll send a replacement or issue a refund.
- Wrong item received: contact us within 14 days of delivery and we'll make it right.
- Lost in transit: if tracking shows no movement for an extended period, reach out and we'll help track it down or send a replacement.

To start any of the above, email us at cholita.fresa.shop@gmail.com with your order number and details.